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IT News

Haggerty hired as Assistant Director of UNIX Systems Administration

Justin has 10 years of experience in the UNIX Systems group and has an in-depth understanding of many of the University’s most critical systems. He also has gone through management training and has made budget and purchasing decisions, providing consistent leadership throughout many organizational changes in OIT.

Justin has two degrees from WVU, a bachelor’s in business administration and a master’s in software engineering. He was hired after a national search.

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Back in action: MyID password synchronization issue has been fixed

Students and employees may now use the MyID Reset Password function at https://myid.wvu.edu/. Earlier synchronization issues that had been causing problems with key services including Office 365, MyAccess and wireless network authentication have been resolved.

Information Technology has also fixed a secondary issue that prevented the delivery of automatic notifications of password expirations. Those messages were not sent between March 27 and midday Monday, April 14, so some users’ passwords expired without their knowledge. That notification feature has been reactivated and should prevent future problems.

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eCampus team member moving to new Information Technology post

Dawn has two bachelor’s degrees in management and marketing from Mountain State University, where she also worked from 2008 to late 2012. She now has more than five years of experience working with a learning management system.

Dawn also volunteered for the American Red Cross for five years and the Fellowship of Christian Athletes for about a year.

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New sought-after features coming to eCampus May 14

Information Technology will soon be rolling out new features that faculty members have long wanted in eCampus, including the ability to lock down exam locations by IP addresses. That effectively limits testing to the designated computer lab.

Senior manager Sucharitha Bachanna says the system will be unavailable from 8 a.m. to 4 p.m. Wednesday, May 14, while the upgrade is completed. The latest version of eCampus will have a different look and feel in some areas. It also will let instructors:

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Calls to IT Service Desk may be disrupted early Sunday morning

Callers may experience brief outages while trying to reach the Information Technology help desk from 6 a.m. to 9 a.m. Sunday, April 6 while software is being updated.

This is a routine update for security and bug fixes. The new software will also facilitate a planned transition to
web-based statistics reporting at the call center.

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