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Changes coming to eSEI over spring break; please wait to create surveys

Information Technology will be updating the electronic Student Evaluation of Instruction (eSEI) service over spring break in an effort to prevent crashes that occurred during high-demand periods at the end of the fall semester.

Faculty members should wait until after the update has been deployed to create surveys for the end of the spring semester.

This planned update is the reason that instructors have not yet received the typical reminders to create surveys. Those notices will be sent once the update has been completed. Please send any concerns or questions to sei@mail.wvu.edu.

One effective way to prevent crashes of eSEI during heavy demand has been to turn off the notifications feature, which informs students and faculty when online surveys opened and were about to close.

Faculty members should be proactive and inform their classes when the surveys are open. To achieve a higher response rate, the eSEI team suggests that instructors then provide reminders throughout the survey period and encourage students to complete them before the closing date.

Information Technology appreciates your patience with this delay. Watch for more details on the changes next week.

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