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IT News

New anti-virus software coming to all WVU campuses soon

Information Technology staff will begin rolling out a new anti-virus software product, Kaspersky, starting in mid-April. This product is licensed for three years and will replace Symantec on all WVU campuses.

The installation of Kaspersky on University-owned computers should be completed by June 30, when the current Symantec license expires. Employees will not need to take any action on their own.

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Office for iPad available for free download but has limitations for WVU users

A free version of Microsoft Office for iPad and Office Mobile apps for iPhone and Android mobile phones are now available, but WVU’s license does not include the advanced functionality of the apps.

WVU employees who want to download Word, Excel and PowerPoint for those kinds of devices may do so, but some features will not be available. WVU’s Office 365 licenses do not include advanced functions such as editing documents or connecting to OneDrive for Business.

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Sound off! Here's the chance to share your technology needs

The Office of Information Technology invites all current undergraduates to complete a brief survey that could help improve both technology services and the overall student experience at WVU. If you’re at least 18, take the 15-minute survey and you could be eligible to win either a $50 or $100 gift certificate to Amazon.com.

This is a voluntary research study and there is no penalty to students who choose not to participate. Nor are participants required to answer all questions. All responses are confidential and appreciated.

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MIX unavailable for 1 hour Sunday, March 16

Mountaineer Information Xpress (MIX) will be unavailable between midnight and 1 a.m. Sunday, March 16 while Information Technology conducts routine maintenance.

Any email sent or received during that time frame will be delivered when the system is back online.

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eSEI upgrade begins Wednesday night, will be complete by Monday

Information Technology will be taking down the current electronic Student Evaluation of Instruction (eSEI) service tonight, March 12, at midnight to begin a planned update. The work will be finished and the service should be back online no later than 8 a.m. Monday, March 17.

This upgrade is the reason that instructors have not yet received the typical reminders to create surveys. Those notices will be sent once the update has been completed, along with updated copies of the user guides. Please send any concerns or questions to sei@mail.wvu.edu.

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Fake Adobe Flash update delivering malware to WVU computer users

Some WVU computer users have fallen victim to a new cyber-assault that resembles the CryptoLocker attacks of recent weeks, this time using a fake prompt to deploy an Adobe Flash Player update.

Bob Meyers, security awareness manager for Information Technology, says any website that tells you to update your Flash player or requires you to download and install a video codec is actually trying to install malware. The latest threat is known as the FBI ransomware Trojan.

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Changes coming to eSEI over spring break; please wait to create surveys

Information Technology will be updating the electronic Student Evaluation of Instruction (eSEI) service over spring break in an effort to prevent crashes that occurred during high-demand periods at the end of the fall semester.

Faculty members should wait until after the update has been deployed to create surveys for the end of the spring semester.

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Email: ITShelp@mail.wvu.edu

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