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IT News

Windows 8 and Internet Explorer 10 Released, but Not Always Compatible with WVU Systems

WVU students, faculty, and staff who received computers as gifts over the holidays and were introduced to the newest version of Microsoft Windows may be asking when the University will move to Windows 8 and Internet Explorer 10. WVU IT staff will continue ongoing testing of these new releases with key University systems and will keep the community informed as the various application vendors certify their products for Windows 8 compatibility.

“We know Windows 8 and Internet Explorer 10 are upon us, but many of our web-based applications such as eCampus, MyAccess, MAP, and STAR are not certified for Windows 8 compatibility and may not be fully compatible with the recent releases,” says Cara Pietrowski, director of OIT client services.

The new system features touch screen capabilities and a markedly different interface that runs on tablets as well as PCs. While some software functionality may work using Windows 8 or the newest web browser, Internet Explorer 10, we recommend users install Firefox version 17 until vendors certify their systems for Windows 8 compatibility.

Brice Knotts, director of student system management says, “Based on our initial testing, Windows 8 and Internet Explorer 10 are compatible with STAR. There may be some incompatibilities that our testing has not uncovered, but we have successfully used common features and functions with Internet Explorer 10. If individuals experience compatibility issues with Internet Explorer 10, we recommend trying Firefox version 17.”

Amy Kuhn, director of OIT academic and instructional technology, said that WVU eCampus is researching compatibility with Windows 8 and will post updates to ecampus.wvu.edu. Currently, eCampus is certified with Internet Explorer versions 7 and 8. Initial testing shows that Internet Explorer 10 with special configuration (found at ecampus.wvu.edu) can be used with eCampus.

If you have any questions, contact the OIT Service Desk at 304-293-4444, or email oithelp@mail.wvu.edu for help.