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IT News

Employees, students may install Sophos anti-virus on personal computers and devices

Starting Aug. 20, employees and students can install WVU’s new anti-virus software, Sophos, on personally owned computers and devices. Free download instructions are at All you need is your WVU email.

Sophos is replacing Kaspersky under a new three-year licensing agreement. If you have previously installed Kaspersky on your personal devices, Information Technology Services recommends you switch to Sophos before August 2019. Kaspersky will continue to be updated and will effectively protect your devices until then. After August 2019, however, you must pay to receive updates from Kaspersky.

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Mountaineer ID card fee policies have changed; most replacements now cost $30

Most Mountaineer ID Card replacements now cost $30, effective July 1, and free cards will be provided only under limited circumstances. As the Mountaineer Card has become more widely used for a broad array of services on and off campus, the costs associated with the card program have also steadily increased. Today’s smart cards, for example, contain a chip and antenna for the required functionality, compared with the older, inexpensive magnetic stripe cards.

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Instructors invited to attend eCampus training at the beginning of the fall semester

Teaching faculty who are new to using eCampus or who need a refresher can register now for several August training sessions with Information Technology Services. Two classes will be offered: eCampus 101 on Aug. 13 and 16, and eCampus Grade Center on Aug. 21. All sessions will take place in the fifth-floor computer lab (Room 5104) at One Waterfront Place from 9 a.m. to noon. Parking validation will be provided.

eCampus 101 covers basic navigation, building course content, exploring course tools and a quick overview of Grade Center. eCampus Grade Center provides an in-depth look at creating columns for quizzes and tests, manually entering grades vs. importing grades from Excel, calculating grades for weighted assignments, using rubrics and syncing grades to Banner.

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ITS walk-up support services moving within the Mountainlair on Wednesday, Aug. 1

Walk-up support services in the Mountainlair such as ID card production and application troubleshooting will move to a new ITS Service Center location in the Vandalia Lounge on Wednesday, Aug. 1. Copying services will continue to be provided at the same location. The hours will be 8:30 a.m.-4:30 p.m. Monday through Friday.

Over the summer, computer repair services through ITS were eliminated. Students and employees who need assistance with personally owned machines should contact the manufacturer or one of the many private repair shops. ITS does not endorse any vendor and is not responsible for the quality of their work.

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MAP, Data Miner and MyTime will be unavailable July 27-30 for important maintenance

Mountaineer Administrative Processes (MAP), Data Miner and MyTime services (Leave Request, Web Clock) will be unavailable 4 p.m. Friday, July 27 to 11:55 p.m. Monday, July 30, as ITS moves the system from onsite hardware to a cloud environment. The look, feel and functionality of these tools won’t be affected. This migration will, however, help reduce hardware costs and improve overall efficiency of the system.

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