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Employees and students: Be alert to ransomware scam targeting colleges and universities

A global ransomware scam is expanding and now targeting higher education institutions. These emails make a physical threat, then demand that you pay a ransom in bitcoin to stop that threat from occurring.

The details and sender names on these messages vary, but the goal is to steal money. Do not click on links in the email, reply to the sender or provide information. If you get a suspicious email, send it as an attachment to DefendYourData@mail.wvu.edu.

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ITS establishing regular 2-9 a.m. Sunday maintenance window for CS Gold system

To ensure that CS Gold continues to function reliably, efficiently and securely, Information Technology Services is adding it to the list of systems that undergo regular, planned maintenance every Sunday. CS Gold, Mountie Bounty, the MyMountaineerCard website and other card-related functions may be unavailable 2-9 a.m. every Sunday. Our work will be completed before dining halls open. 

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Install free Sophos anti-virus on personal devices; Kaspersky expires August 2019

Information Technology Services recommends that employees and students install WVU’s new anti-virus software, Sophos, on personally owned computers to ensure uninterrupted protection. You can download it for free at freeav.wvu.edu.

After providing your WVU email address, Sophos will send an activation code and account setup instructions. ITS recommends registering your Sophos account using a personal email address, which is what you can use to manage your personal devices. Install Sophos on as many as three personally-owned devices. If you have another anti-virus product on your device(s), such as Kaspersky, uninstall it, restart your device, and then install Sophos.

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Phone: (304) 293-4444 | 1 (877) 327-9260
Email: ITShelp@mail.wvu.edu

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