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Enterprise Support

Enterprise Support manages a diverse portfolio of hardware, software and services, and provides direct customer support through Service Centers and Outbound Support. Our teams support internet-connected devices such as security cameras and door locks, and they administer dozens of critical apps such as Office 365, G Suite and Mountaineer Card software.

Steve Watkins

Executive Director  |   (304) 293-9831

ITS Service Centers and Printing Operations

Kris Davis   |    (304) 293-6636

Campus Application Administration

Eric Chapman  |    (304) 293-4863

Endpoint Management and Outbound Support

Matthew Barclay   |  (304) 293-4934

Internet of Things

Justin Holstein  |    (304)-293-9834

Mountaineer Card Services

Brandon Twigg  |    (304) 293-2273

Connect With Us

Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 8 p.m.
Saturday and Sunday: Noon – 8 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260

Get Help

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.

See Schedule