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Enterprise Support

Enterprise Support manages a diverse portfolio of hardware, software and services, and provides direct customer support through Service Centers and Outbound Support. Our teams support internet-connected devices such as security cameras and door locks, and they administer dozens of critical apps such as Office 365, G Suite and Mountaineer Card software.

Steve Watkins

Executive Director

steve.watkins@mail.wvu.edu  |   (304) 293-9831


ITS Service Centers and Printing Operations

Kris Davis

kristopher.davis@mail.wvu.edu   |    (304) 293-6636


Campus Application Administration

Eric Chapman

Eric.Chapman@mail.wvu.edu  |    (304) 293-4863


Endpoint Management and Outbound Support

Matthew Barclay

Matthew.Barclay@mail.wvu.edu   |  (304) 293-4934


Internet of Things

Justin Holstein

Justin.Holstein@mail.wvu.edu  |    (304)-293-9834


Mountaineer Card Services

Brandon Twigg

brandon.twigg@mail.wvu.edu  |    (304) 293-2273

Connect With Us

Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 5 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

Get Help

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.      

See Schedule