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Enterprise Infrastructure

Enterprise Infrastructure maintains the foundational services upon which all University technology sits, including wired and wireless internet, telecommunications, cloud and virtualization services, databases, data centers and servers. Our team ensures that faculty, staff, researchers and students have reliable access to the tools they need when they need them.

Brent Cramer

Executive Director

brent.cramer@mail.wvu.edu |   (304) 293-0013


Database Administration and Middleware

John Loeffelbein

john.loeffelbein@mail.wvu.edu |   (304) 293-6179


Networking and Telecommunication Services

Stephen Belcher

steve.belcher@mail.wvu.edu |   (304) 293-8440


Enterprise Infrastructure

Justin Haggerty

justin.haggerty@mail.wvu.edu |   (304) 293-6529


Cloud and Virtualization Services

Josh Smith

jsmith39@mail.wvu.edu |   (304) 293-8748


Systems Engineering

Chris Friend

chris.friend@mail.wvu.edu |   (304) 293-0920

Service Desk Hours and Contact

Service Desk Hours

Monday – Thursday: 7:30 a.m. – 10 p.m.
Friday: 7:30 a.m. – 8 p.m.
Saturday: 10 a.m. – 5 p.m.
Sunday: 10 a.m. – 10 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

Get Help

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.      

See Schedule