ITS Service Desk
Log Your Own Problem
Trouble calls may be logged via Service Desk Express (SDE) Self Service by using your MyID username and password.
Need help logging in to Self Service? Please read our guide on using SDE Self Service
Contact the Service Desk
Phone: 304-293-4444 Toll Free: 1-877-327-9260
The ITS service desk offers support from 6:30 a.m. to midnight everyday
We respond to voicemail and email left overnight for us at the beginning of each business day.
Health Sciences Center (HSC): Faculty and staff at the Health Sciences Center also have access to services provided by HSC Information Technology Services unit.