ITS Service Desk

 The Service Desk is a support team within Information Technology Services Management. We serve WVU students, faculty, and staff at all WVU campuses. Read more about our services >

Log Your Own Problem

Trouble calls may be logged via  Service Desk Express (SDE) Self Service by using your MyID username and password.

Need help logging in to Self Service?   Please read our guide on using SDE Self Service

Contact the Service Desk

Phone: 304-293-4444  Toll Free: 1-877-327-9260 

Email:   ITSHelp@mail.wvu.edu

The ITS service desk offers support from 6:30 a.m. to midnight everyday

We respond to voicemail and email left overnight for us at the beginning of each business day.

Health Sciences Center (HSC): Faculty and staff at the Health Sciences Center     also have access to services provided by   HSC Information Technology Services unit.