For all areas of support, the main point of contact is the OIT Service Desk. Please call 304-293-4444 or email email@example.com to log your support problem. If you have a question that can be answered from information posted on our site, please review our different support sections.
- Service Desk
- Technology Support Center(TSC)
- Software & Downloads
- Mobile Devices
- Technology Resources
- Web Hosting
- Wireless Access
Online course development, podcast support, graphic design, etc.
- OIT Training Workshops
Free training workshops for students, faculty and staff on a wide variety of topics.
- Classroom Technology (CTec) High Tech classrooms offering mutlimedia capabilities.
Computer labs open to students, faculty and staff on both campuses.
- ETD Support
- Student Evaluation of Instruction(SEI)
- Test Scanning
- WVU eCampus
Project ManagementSupport for issues related to IT projects on (and sometimes off) campus.
Systems & Networks
Communications SupportSupport for anything related to communications equipment and access to the Internet (including wireless) or internal wiring.
Manages MyID, GroupWise, shared drives, access to internal networks.
Manages telephone systems, IT Bill, and Voice Mail.
Network Operations Support
Manages access to the network internally and externally (eg. the Internet). Also manages the wireless networks.