Telecommunications

About Us

ITS Telecommunications provides reliable, high-quality collaboration infrastructure to WVU and its regional campuses. Our staff has a range of technical skills and experience, handling everything from cabling and analog circuits to call center systems and data networks.

Our Mission

  • Empower faculty and staff to serve students, parents and the community with high-quality, reliable tools
  • Work with external businesses to achieve the best overall value for the University
  • Coordinate with campus and community public safety organizations to provide a safe learning and research environment
  • Support community outreach, student service and engagement missions via voice and video technologies

Our Services

  • Campus office phones
  • Voicemail
  • Help with cabling projects
  • Call center equipment and support
  • Conference calling

Learn more about:

Telephone Systems

Campus Phone Dialing Instructions

Voice Mail Set Up

Headset and Accessory Recommendations

Service and Support

Structured Cabling Specifications

IT Bill Access

Frequently Asked Questions