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Retiree Email


What is retiree email? 

To help sustain the connections between former employees, their colleagues and the University system, retirees from WVU, WVU Tech, Potomac State College and the Health Sciences Center may choose to keep their official WVU email addresses. During the retirement process, Benefits Administration will ask if you want to keep yours.

If you DO opt to keep your WVU email address, only your contacts will be carried over. The contents of your inbox and folders are University property, and these will be deleted along with your calendar items. Before your last day of employment, please save or transfer any personal emails that that you want to retain.

Within 30 days of your last physical day at work, the Information Technology Services Identity Management group will let you know when and how you can resume using your WVU email address.

If you need assistance with this process, please contact the ITS Service Desk at (304) 293-4444, or

Please be aware that if you are using SharePoint or OneDrive, you will lose access to those services unless you are a retiring faculty member and request Emeritus status.

How do I sign up?

Signup is included in retirement processing through Human Resources, Talent and Culture.

I want Emeritus status. What should I do?

If you are requesting Emeritus status, make sure to tell your department and/or EBO, and ask them to indicate on the termination form that you will apply for Emeritus status. Your current access will be extended while your Emeritus application is being reviewed by Academic Affairs.

What is Login self-service?

The Login self-service site, previously called MyID, is WVU’s identity management system. It ensures that each person has a unique set of identifying credentials to gain access to certain University systems.

How do I reclaim my account?

You can reclaim your account at You will provide your first name and last name as recorded in official WVU records and your date of birth. You will also be asked for an ID Type. The options are WVUID or Employee Number.

What if I don’t remember my ID Type?

If you don’t remember either of them, you can click Forgot your WVUID? in the left side menu and look up your ID with the last four digits of your Social Security Number. You can see a tutorial on the entire process by selecting User Guide under Documentation from the left-side menu.

When can I start using it?

Once you claim your account and create a unique set of identifying credentials, you can begin using email.

What level of service do Emeritus retirees have?

Emeritus retirees will continue to have the same level of access to University systems as they had when they were employees. That includes the ability to use eCampus and research tools.

What about employees who do not have Emeritus status? Does this work differently for them?

Email accounts of non-Emeritus retirees will be emptied of all content to address potential risks relating to HIPAA and other regulations, along with the need to protect confidential, institutionally-owned information.

Am I getting any other benefits?

Yes. In addition to email, the new Login ID will give all retirees access to the University’s wireless network, WVU.Encrypted, and libraries.

Do I need any special software installed on my computer?

No. You will always access your email online and log in through a website. You will see login information on the WVU Retirees Association website at Click on the yellow Retiree Email Accounts button.

What will I have to do in the future?

Retirees will continue to receive email notices when their passwords are about to expire so they can renew their credentials and maintain access to the email accounts.

How can I find addresses for other people, and how can they find me?

When logged into your WVU retiree email account, you can search for individuals and their email by clicking on “People” and entering a name you are looking for in the search field.

I don’t have Internet service at home. What can I do?

You can access your email and claim your account wherever you have Internet access -- from your smartphone, a computer of a family member or friend, or at the local library. Claim your credentials from your smartphone by going to and following the instructions after you complete that part of the process.

What if I don’t use the account?

Accounts that go unused will be deactivated after six months of inactivity, and any email associated with the account will be removed. Retiree accounts that are deactivated can only be reinstated upon request through the ITS Service Desk. Old email content will NOT be restored.