Skip to main content

Personal Computer Repair Pricing

Diagnostic: $40

  • Test hardware, conduct preliminary virus scans, and check Windows operation and network. Some, but not all, virus problems can be resolved.

Format Without Backup: $60

  • Reformat machine and reinstall operating system.
  • No data backup. (Documents, pictures, music, etc. will be deleted. Applications such as instant messaging, iTunes and Microsoft Office will be deleted.

Format With Backup: $80

  • Reformat machine and reinstall operating system. Data such as documents, photos and music will be backed up, but applications such as instant messaging, iTunes and Microsoft Office will be deleted.
  • Completion time varies with software needs, hard drive condition and amount of data to be backed up.

Standard Cleanup: $64 per hour (typically requires 1 hour)

  • Remove viruses and other malware.
  • Documents will not be deleted.*
  • Applications (instant messaging, iTunes, Microsoft Office, etc.) will not be deleted**

DISCLAIMERS:
* We may not be able to recover all of your data for a variety of reasons, including but not limited to hardware failure, file system corruption, or operating system malfunction.

** West Virginia University supports the rights of intellectual property owners. Computer Repair & Assistance will not backup or restore illegal software, music, movies, etc.

Other services:

  • Hardware repairs: $60 labor, plus parts
  • Miscellaneous repairs: $64 per hour
  • No charge for repairs covered by Dell and Apple warranty.
  • Virus and software problems are not covered by warranty.

Computer Repair and Assistance
Evansdale Campus
Brooke Tower
Room G49

Monday-Friday
8:15 – 4:45
Except Holidays and University Closing Days

cra@mail.wvu.edu
304-293-6201