Information Technology Services at West Virginia University supports, empowers
and advances the use of technology to sustain the institution’s teaching, research
and outreach mission. The Chief Information Officer is dedicated to collaborating
with the various departmental, college and regional campus IT units in providing
a rich, integrated and secure electronic environment in which to educate students,
carry out research and conduct business.
ITS will go beyond providing utility-like services and will provide innovative services
that will allow the institution to expand and grow. Through a collaborative environment, ITS will help control costs by standardizing and
consolidating when and where possible, while allowing colleges the freedom necessary
to support research, discovery and public service. ITS will work closely with
regional-campus partners to ensure there are few disparities and to close the gaps
that physical distance can create.
ITS will focus on customer service and be responsive to the daily needs of the campus
community. Through shared decision-making, ITS will invest wisely and ensure
strong returns on technology investments. Through a variety of communication mechanisms,
ITS will regularly engage members of the campus community and solicit suggestions
ITS will seek out opportunities to partner with the private sector, West Virginia
University Hospitals, the Robert C. Byrd Green Bank Telescope and others that could
contribute to the university’s growth, status and role as an economic engine. ITS
will embrace its role as a leader in the state and region, and aim to become
a national leader in information technology.